We will try our best to ship your order as soon as possible, generally within 2-5 business days.
In order to receive your packages before Christmas Day you will need to order by these deadlines.
USPS: Priority Mail Service - December 21
UPS: Ground Service - December 18
Our shipping rates are based on the weight of your order, and are automatically applied via the UPS or USPS shipping rate calculator.
Please contact us before returning your product. And all returns must be in original condition.
- When returning be sure to send a copy of the original invoice.
- We do not give refunds for the shipping costs and the customer is responsible for return shipping.
- We charge a 10% restocking fee or a full refund in gift card form.
- We do not accept returns more than 30 days after the date of the original shipment to your location.
Out of Stock Items
We try our best to keep all our items in stock. But if we are out of stock on any of the items in your order, we will contact you to see how you want to continue with the order. We do not maintain backorders so it will need to be reordered when it is back in stock.
Personal information that we gather to process the order is totally confidential. We do not share or sell any of your information with other companies or businesses.
Products that are damaged must be reported to us within 3 days. We will do our best to resolve any problems.